Frequently Asked Questions

FAQs

Will my package be shipped in a box or bubble mailer?

When leaving our warehouse your packages can either be shipped in a box or in a bubble mailer.

The outer packaging for your items can be determined from the dimensions of your package on your page. If the dimensions for your package are listed as 1x1x1 this means your package will be shipped in a bubble mailer. If the dimensions are 2x2x2 or larger they will be shipped in a box.

You can contact us via the MMB Support portal to request to have your package repackaged into either a bubble mailer or a box. This request may take 1-2 business days to be fulfilled. We will do our best to accommodate all requests but not all items will be able to fit in a bubble mailer because they only come in certain sizes.

Bubble mailers may reduce the cost of shipping your package but do not provide as much protection for your items. While boxes may increase the cost of shipping but provide more protection for your items in transit. If you specifically request a bubble-mailer we will use one, but we can’t be responsible for items damaged in transit.

We've Moved to a New Warehouse!

We are excited to announce that MyMallBox has moved to a new, larger warehouse facility. This move will allow us to serve you better and handle your packages more efficiently.

What does this means for you?

Starting immediately, please send all packages to our new address:

2051 Old Coochs Bridge Rd, Newark, DE 19702

Be sure to include your Suite Number!