Frequently Asked Questions

FAQs

Will I have to pay customs duties, taxes, or other charges?

MyMallBox does not have control over the customs charges in your country.

Unfortunately, we can’t provide a definitive answer, but please feel free to contact us via the MMB Support portal if you have product/package specifics and are looking for answers/tips.

MyMallBox has decided to discontinue the business and cease operations

  • Final Date for New Package Arrival: Aug 31, 2026
  • MyMallBox Closing Date: Sep 30, 2026