International carriers (like Asendia, UPS, USPS, etc.) calculate their shipping rates based on several factors including the parcel’s dimension, weight, and dimensional weight.
Imagine you ordered a really large poster. The poster weighs 1 pound, but it only fits in a 20x20x20 box. In this case, carriers will charge you for the size of the box (20x20x20) and not its weight.
If you think your items could fit into a smaller box, you can request our repackaging service to minimize your parcel’s dimensional weight (DIM weight). Please note MyMallBox charges a repackaging fee of US$3 per package.
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