What is the difference bewteen consolidation and repackaging, and how do I request one?

Consolidation: When we combine multiple packages into one box, minimizing shipping costs. We will only do this if you make a request.

Repackaging: When we repack a package into a smaller-sized box, minimizing shipping costs. We will only do this if you make a request.

How to request a Consolidation:

Go to MY PACKAGES, select the packages you wish to consolidate, then click CONSOLIDATE. Please note, that once packages have been consolidated, you will not be able to add additional package(s).

How to request a repack:

Go to MY PACKAGES, select the packages you wish to consolidate, then click REPACKAGE. Please note, that once a package has been repackaged, you will not be able to consolidate it with other packages.

If you request a repackaging service for fragile items, our packers will use their best judgment on the safest way to pack the items. This may require that they use a box, rather than a bubble mailer. If you specifically request a bubble-mailer we will use one, but we can’t be responsible for items damaged in transit.