Consolidation: When we combine multiple packages into one box, minimizing shipping costs. We will only do this if you make a request.
How to request a Consolidation:
Repackage: Instead of selecting multiple packages, you select just one and then click the “Repackage” button. The request will go to the warehouse, where the packers will pack your items into a smaller box or a bubble mailer.
How to request a repack:
Once a package has been repackaged, you cannot consolidate it with other packages. By the same token, you cannot add additional packages to a consolidation once it has been completed.
If you request a Repackage for fragile items, our packers will use their best judgment on the safest way to pack the items. This may require that they use a box, rather than a bubble mailer. If you specifically request a bubble-mailer we will use one, but we can’t be responsible for items damaged in transit.
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