Frequently Asked Questions

FAQs

What if I don’t want a product anymore, but it already arrived at your warehouse?

MyMallBox can help return the product to the merchant for a $10 return handling fee, given that the merchant will provide a return label. If you cannot acquire a return label from the merchant, we can create a return label for you, but this will be at the member’s expense.

To begin the return process, please contact our member support via the MMB Support portal.