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The tracking info says my package was delivered, but I never received it. What happens now?

Home  >  FAQs  >  The tracking info says my package was delivered, but I never received it. What happens now?

If your parcel tracking number shows that your parcel has been delivered but you haven’t received it, please contact us with your suite number, package ID, and the shipment tracking number via the MMB Support portal.

We’ll do our best to liaise with the carriers and locate the package.

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