My package is lost, damaged, or missing items. What do I do?

Home  >  FAQs  >  My package is lost, damaged, or missing items. What do I do?

If your package arrives to you damaged, broken, missing any items – or doesn’t arrive at all – please contact us via the MMB Support portal with your suite number and the package ID.

Sign Up & Get $5 MMB Points

Start shopping US stores and save up to 70% on international shipping.
Sign up & get a free US address to get started!

Sign Up