Due to the Canada Postal Workers strike, shipments to Canada using Asendia’s shipping services will be delayed until further notice.

Frequently Asked Questions

FAQs

Can I start using my US mailing address immediately after I sign up?

Yes, once you’ve received your address, it’s ready for use! Please ensure that all of your shipments include your complete MyMallBox address information, including your suite number!

If you forget to include your suite number when ordering from a merchant, please let us know as soon as possible.

Please Note:
Forgetting to include your suite number will delay processing time.