Due to the Canada Postal Workers strike, shipments to Canada using Asendia’s shipping services will be delayed until further notice.

Frequently Asked Questions

FAQs

Are there items I’m not allowed to ship?

MyMallBox is unable to ship certain items, such as perfume, nail polish, and lithium batteries are classified as Dangerous Goods by the IATA (International Air Transport Association). Like all companies that ship internationally, we must follow the regulations set forth by the IATA. In most cases, we are not able to ship any dangerous goods.

Please refer to our prohibited items page to see a complete list of the prohibited and restricted items.

If you’re still unsure after going through the list, please contact us via the MMB Support portal.