Frequently Asked Questions

FAQs

Can you ship medications or dietary supplements?

We cannot ship prescription medications (in accordance with the United States law) or non-FDA-approved medications (most dietary supplements are not FDA approved).

Please do not ship prescription medications to your MyMallBox suite. If you do, we will not be able to forward them to you.

Your Suite Address update!

As part of our move to a larger facility, we needed to update how your address needs to appear on your packages being sent to us. Starting immediately, please send all packages to our new address using this format:

2051 Old Coochs Bridge Rd
Suite 500, Rm (your personal suite number)
Newark, DE 19702

Please put our personal suite number in after “Rm” to ensure delivery.