Frequently Asked Questions

FAQs

What phone number should I use when placing an online order?

When shopping online, you should use the phone number associated with the credit card account you’re using to make the purchase. Most stores will need your phone number to verify billing information and your order.

Unfortunately, MyMallBox is unable to complete either of these tasks if the store contacts us, and they may cancel your order if you don’t provide the correct information.

MyMallBox has decided to discontinue the business and cease operations

  • Final Date for New Package Arrival: Aug 31, 2026
  • MyMallBox Closing Date: Sep 30, 2026