Frequently Asked Questions

FAQs

What phone number should I use when placing an online order?

When shopping online, you should use the phone number associated with the credit card account you’re using to make the purchase. Most stores will need your phone number to verify billing information and your order.

Unfortunately, MyMallBox is unable to complete either of these tasks if the store contacts us, and they may cancel your order if you don’t provide the correct information.

We've Moved to a New Warehouse!

We are excited to announce that MyMallBox has moved to a new, larger warehouse facility. This move will allow us to serve you better and handle your packages more efficiently.

What does this means for you?

Starting immediately, please send all packages to our new address:

2051 Old Coochs Bridge Rd, Newark, DE 19702

Be sure to include your Suite Number!