Log in to MMB, and go to ACCOUNT SETTINGS.
From there, scroll down until you see the SECURITY SETTINGS section. You will be able to change your password and/or security question and answer by clicking the relevant button.
Alternatively, if you’ve forgotten your password, go to LOGIN and click FORGOT PASSWORD.
Once the page loads, just enter the email address associated with your MyMallBox account, and you will receive an email with a link to reset your password.
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As part of our move to a larger facility, we needed to update how your address needs to appear on your packages being sent to us. Starting immediately, please send all packages to our new address using this format:
2051 Old Coochs Bridge Rd
Suite 500, Rm (your personal suite number)
Newark, DE 19702
Please put our personal suite number in after “Rm” to ensure delivery.
As of May 23, 2025, the Canada Postal Workers went on strike. Our carriers are making every effort to work around Canada Post in order to deliver packages to Canadian addresses in a timely manner. Please be aware that there may be delays in receiving your packages, especially if shipping to a P.O. Box.
