Do you charge storage fees?

Yes! we offer free package storage services to all MyMallBox members. All you need to do to get started is simply sign up!

Please look at the two different types of storage services offered at MMB:

Incoming Packages:

• All incoming packages are entitled to a 30-day free storage
• Please remember to take action on your packages as soon as possible as there will incur storage costs ($1 per day per package) after the 30 days.
• After 120 days, your packages will automatically cancel on our system, and you’ll not be able to retrieve them.
• The storage limit is cumulative.
• The 30-day and 120-day cycles do not reset.

Consolidated/Repackaged Packages (Ready-to-ship packages):

• All ready-to-ship packages are entitled to a 5-day free storage
• Please remember to take action on your ready-to-ship packages as soon as possible as there will incur storage costs ($5 per day per package) after the 5 days.
• After 60 days, your ready-to-ship packages will automatically cancel on our system, and you’ll not be able to retrieve them.
• The storage limit is cumulative.
• The 5-day and 60-day cycles do not reset.

If you’re not sure how long your package(s) has been stored at our warehouse, please check the received date for your package. This information can be found within the package information on the “My Packages” page.