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Have you ever ordered an item you anticipated so much, only to find it damaged on arrival? That is certainly a mood killer, and it also discourages you from ordering items again. This is a very common scenario, especially if the items are fragile. A recent survey shows that more than one-third of returns are caused by product damage. That’s a lot of items destroyed, and you definitely want to avoid that.
The good news is that there are ways to safely ship fragile items. If you shop frequently from the US and use shipment and parcel delivery services, such as MyMallBox, then it helps to understand how packaging and deliveries work for fragile items. In this blog, we have listed some useful tips for managing fragile items when shopping from international locations.
5 Tips for Shopping and Delivering Fragile Items
Understand what items are fragile
Fragile items are those items that can break easily during transit without special packaging. That’s a very broad definition, but here’s a quick list of items to remember:
- Antiques and artwork
- Decorative items (lampshades)
- Paper items (including sheets and books)
- Ceramic items (glassware, crockery, pottery, etc.)
- Items with chemical or liquid components (beauty products, medications)
Generally speaking, small items or items with multiple components in small packages require careful handling to avoid damage or breaking. If you are ordering any of the item types listed above, you should take certain precautions. You can also request special packing or package consolidation services to securely repackage your deliveries.
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Understand your packaging options
The first layer of protection for fragile items is the packaging. Items that require careful handling need special wrapping or containers. Couriers and shippers usually understand the packaging requirements, but you may need to check with your courier service in case some options are unavailable. Here are some elements that you can check:
- Make sure your items are being delivered in a package size that matches the item dimensions. This will restrict product movement and prevent damage due to shaking or unnecessary movements during transit.
- Foam and corrugated inserts help secure items from shaking. These are placed around the edges of a box. Foam is useful for larger items, while inserts keep smaller components separated and securely positioned.
- Packing peanuts and bubble wraps provide an extra layer of protection.
- Pallets are good for large items.
- The extra tape prevents packages from accidentally opening.
- Package labeling is important for longer routes where your package will be placed with other cargo.
It is important to know if your courier offers any of these options. Courier services like FedEx, UPS, and DHL have different options for delivering fragile packages. If you are using a local courier service, you might need to check if they can deliver fragile items for you in protective packaging.
Take advantage of special instructions
Almost every online delivery service allows a customer to include special instructions for delivery. If you think your package needs special handling, then it’s best to specify your required instructions. These instructions can be entered when filling in the delivery information. At the very least, you will have some peace of mind.
However, if you do not find such a form, you can call your shipper and talk to them directly over a phone call. Be sure to give clear references like Advanced Shipping Notices (ASNs) or tracking numbers for the delivery you are concerned about.
Depending on your location or the services offered, you can use direct messaging options like the website’s live chat support or email to communicate directly with your shipping service provider.
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Consider shipping insurance
Shipping insurance is a way to cover shipping costs for fragile items. You will have to pay a higher premium if your item is more valuable. Couriers that offer insured shipping normally have a fixed route with safe package handling procedures. They also tend to have discounted shipping rates for international deliveries. So if you are shopping in US online stores and delivering to international locations, insurance is an option worth considering.
Check your options in case of item damage
Sometimes, you will receive a damaged package, no matter what. In that case, you should check if you can recover your losses.
- Check if your brand manufacturer offers warranties.
- Check if your courier offers money-back guarantees or easy product returns.
- Check if you are eligible for any insurance claims (in case you have paid for it).
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Safely Deliver Fragile Items with MyMallBox
Do you need to ship a fragile item overseas in 2023? MyMallBox helps you shop for items in the US and ship them anywhere internationally. You can ship fragile items safely by providing an ASN and availing of custom packaging services.
Let us create a bespoke delivery solution for your fragile or high-value packages. Keep ordering your favorite items, and we will take care of the rest. Sign up today to get started!
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